AERIK SYLVAN

Sofware Engineering / Business Process Analysis and Design / Workflow Digitization

PROFESSIONAL EXPERIENCE:

Pacific Biosciences, Menlo Park, CA
Software Engineer, 10/2009 - present
Architecting system integration solutions and developing custom application extensions and intranet web tools.

Eklin Medical Systems, Santa Clara, CA
Software Engineer and DBA, 3/2008 - 10/2009
Developed inter-system communications solutions to facilitate pro-active system maintenance, provide a more robust service to our customers, and increase data accessibility.

Manager, Quality and Materials, 7/2005 - 3/2008
Grew a small team of materials professionals to scale with a rapidly growing business.

GE Healthcare, Sunnyvale, CA
Central Services Process Engineer, 10/2004 - 6/2005
Performed trend analyses on product quality, business efficiency, and customer satisfaction data; facilitated and initiated improvements both as an individual contributor and in teams.

Quality Engineer / Analyst, 9/2000 - 10/2004
Extracted data from disparate sources and generated reports on product and part quality, routed and responded to customer complaints, led and participated in quality improvement teams, initiated quality improvements to both parts and systems.

Other Projects, 2004 - Present
I created and run a number of websites (including the Wiki Directory of the Web (WikiDWeb.com), which receives over 30,000 visitors per month) on my own virtual servers, which I administer, and I occasionally volunteer on a few open source projects.

EDUCATION AND PROFESSIONAL TRAINING: ADDITIONAL SKILLS AND EXPERIENCE: