PROFESSIONAL EXPERIENCE:

Pacific Biosciences, Menlo Park, CA
Software Engineer, 10/2009 - present
Architecting system integration solutions and developing custom application extensions and intranet web tools.

• Designed and implemented .Net (C#) application extensions and custom web-based reports
• Architected and implemented integrations for enterprise systems (PLM, ERP, MES, CRM)
• Wrote reports using Business Objects

Eklin Medical Systems, Santa Clara, CA
Software Engineer and DBA, 3/2008 - 10/2009
Developed inter-system communications solutions to facilitate pro-active system maintenance, provide a more robust service to our customers, and increase data accessibility.

• Wrote desktop and server applications to perform DICOM (a medical imaging standard) communications in C#
• Created a billing application that collects data from hundreds of virtual servers and eliminated weeks of hours of work to create invoices for an online service product
• Created online dynamic forms utilizing AJAX and ODBC to digitize workflows
• Used ODBC and other technologies to connect disparate systems and reduce double data entry
• Developed web-based reporting and administrative tools for both customer and internal use in PHP and ASP (vbscript)
• Served as second tier support for customer services running on Windows Server 2003 and internally used Ubuntu Linux servers
• Implemented Subversion for the Data Services group software development activities
• Implemented several custom objects and pages in Salesforce.com

Manager, Quality and Materials, 7/2005 - 3/2008
Grew a small team of materials professionals to scale with a rapidly growing business.

• Succesfully moved the materials organization to a new facility with minimal downtime
• Created web based reporting tools (using PHP, Apache, and ODBC) to fill the gaps in existing MRP systems capabilities
• Developed and implemented a cycle count process and application from the ground up
• Drove a more cost conscious focus in the materials group to reduce inventory levels by 5% and reduce shipping costs by more than 10%

GE Healthcare, Sunnyvale, CA
Central Services Process Engineer, 10/2004 - 6/2005
Performed trend analyses on product quality, business efficiency, and customer satisfaction data; facilitated and initiated improvements both as an individual contributor and in teams.

• Developed comprehensive Cost of Quality metrics for Biosciences instrumentation that revealed a number of cost saving opportunities such as improving the rate of refurbished part usage and standardizing installation processes

Quality Engineer / Analyst, 9/2000 - 10/2004
Extracted data from disparate sources and generated reports on product and part quality, routed and responded to customer complaints, led and participated in quality improvement teams, initiated quality improvements to both parts and systems.

• Developed a stepped system of inspection levels (based on AQL/military standard inspection levels) and risk based part codes to more efficiently focus quality control resources on lower quality or unknown quality parts
• Led a team to develop and implement a web-based (vbscript Active Server Page using Microsoft SQL Server) final QA results log. This reduced data entry and report generation times by 75%, saving $5k dollars in processing, and improved quality by providing real-time quality feedback
• Led a cross functional team to develop, write, and implement a purpose built, user friendly corrective and preventive actions database - this reduced problems in the areas of user engagement and timely action closure by more than 80%

Other Projects, 2004 - Present
I created and run a number of websites (including the Wiki Directory of the Web (WikiDWeb.com), which receives over 30,000 visitors per month) on my own virtual servers, which I administer, and I occasionally volunteer on a few open source projects.

• Certified by the American Society for Quality as a Six Sigma Black Belt
• Trained as an internal auditor for compliance to ISO 9001:2000
• Associates Degree in Liberal Arts from De Anza College in Cupertino, CA

• I have been working with comptuers and writing sofware since I was eleven years old, including projects in C#, C, Java, JavaScript, PHP, Vbscript, VBA, HTML, XML, Apex and Visualforce (on Salesforce.com), Lotus Notes (Lotusscript & Lotus Formula Language), SQL, and BASIC on both Windows and Linux platforms
• Competence with various computer applications and systems including Salesforce.com, Microsoft Office (Visio, Access, - particular expertise with Microsoft Excel), Lotus Notes, ASK ManMan, and PCMRP (materials management systems)